Troubleshooting / User Help: I can't find reporting

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    • CommentAuthorkaratefire
    • CommentTimeSep 29th 2006
     
    Maybe I don't undertand what reporting is... but I imagined it to be download count reporting at a minimum.

    Am I right about what it is? And if that is what it is, how do I find it?

    Thanks!
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      CommentAuthortravisk
    • CommentTimeOct 2nd 2006
     
    Go to http://my.redswoosh.net

    Log-in with your username and password

    General reports should be on the home page.

    You can click on 'Statistics' page to get more details on a per URL basis.

    Let us know if you have any difficulties or further questions.

    Travis
    • CommentAuthorkaratefire
    • CommentTimeOct 13th 2006
     
    Thanks for the reply.

    It turns out that I had gone there...but I thought it was a blank table. Now I realize that the table headers are links, not just bold text.

    On that page I currently see that all stats are "0". However, many people have downloaded media via swooshed links from us since I registered. So I think I need to somehow "register" my links or domain to have downloads tracked...

    I see in the config section that I can put @c=customerid into the links. Is that what I need to do? Is there a document I missed that explains all of these set up steps? In the API RSSwooshedURLSpecification.doc it explains how to change the URL, but doesn't mention any connection to reporting.
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      CommentAuthortravisk
    • CommentTimeOct 13th 2006
     
    karatefire, sorry about the confusion.

    all you need to do is put c=<your CID> in your links and you'll be set.

    take a look at http://www.redswoosh.net/sdk/doc/RSSwooshedURLSpecification.doc for the full swooshed links specification.

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